Refund Policy
Refund requests for the paid Standard edition.
Last updated:
We accept refund requests for DataPreflight Standard within 14 days after purchase.
1. Eligible product and period
DataPreflight Lite is free. For a paid DataPreflight Standard order, request a refund within 14 calendar days after the purchase date. This period applies whether or not you have downloaded or activated the software.
2. How to request a refund
Use the support route in your Lemon Squeezy order receipt or email us through the Contact page. Include your order reference, purchase date and the email address used at checkout so we can identify the order. Do not send payment-card details or your full license key.
3. Refund handling
We review requests against the order and this policy. Approved refunds are processed through Lemon Squeezy to the original payment method; processing time depends on the payment provider. After a refund, your right to use the paid Standard edition ends. Please stop using it and remove the paid software and license file from your devices.
4. Other rights
This policy does not limit rights available under applicable law or Lemon Squeezy’s ability to issue a refund under its own terms. For billing questions or an unexpected charge, use the same contact routes.
5. Privacy
Refund inquiries are handled as described in the Privacy Policy.